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Terms of Service

Last updated October 16, 2026

Agreement

By using AnyHealth you agree to these terms. If you do not agree, do not use the service.

The service

AnyHealth is an assistant you text. It collects your medical records from the providers, insurers and pharmacies you have used, and handles healthcare admin for you, such as calling offices and insurers, with your approval. The service is in early development and may change, be interrupted, or be discontinued at any time.

Not medical advice

AnyHealth is not a healthcare provider and does not give medical advice, diagnosis or treatment. Nothing in the service is a substitute for a qualified professional. In an emergency, call your local emergency number.

Your account

You must be at least 18 and sign in with a Google account that belongs to you. You are responsible for activity on your account and for keeping the information you give us accurate.

Your authorization

You may use AnyHealth only for your own records, or for those of someone you are legally authorized to act for. When you ask us to request records, you authorize AnyHealth to prepare and send those requests on your behalf, including by email from your account if you have connected it.

Text messages and calls

AnyHealth works by text message, and may place phone calls to providers, insurers and pharmacies on your behalf. Texts are covered by our SMS Terms. Reply STOP to stop texts and HELP for help.

Acceptable use

Do not use the service to access another person’s information without authorization, to break the law, or to interfere with or attempt to gain unauthorized access to the service.

Your content

You keep ownership of the information and records you provide or collect. You give AnyHealth permission to use them only to provide the service to you, as described in our Privacy Policy.

Third parties

Healthcare providers, insurers and other third parties decide whether and how to respond to a records request. AnyHealth does not control them and cannot guarantee that any request will be fulfilled, or that the records returned are complete or accurate. Results produced with automated tools, including AI models, may contain errors and should be checked.

Disclaimer

The service is provided “as is” and “as available”, without warranties of any kind, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, AnyHealth will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, arising from your use of the service.

Termination

You may stop using AnyHealth at any time and ask us to delete your account. We may suspend or end access to the service if these terms are violated.

Changes

We may update these terms. If we make a material change we will update the date above. Continuing to use the service after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the Commonwealth of Massachusetts.

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